Werner Cares: My Driver Training Experience


By: Brandon A.

As a recently honorably discharged U.S. Army veteran and new truck driving school graduate, I had several concerns about civilian life. In the military, there was a network of people and resources to help me if I needed guidance or support. I never thought that I’d find another employer that would match the same level of commitment, but I was wrong. I found out firsthand how Werner Enterprises really does live up to their motto: Werner Cares.

After picking up a load from a distribution center in Buckeye, Arizona, my trainer Sam M. was driving his shift on our way to El Paso, Texas, to make a drop at a store there. We were 20 minutes into our trip when we heard a loud bang and noticed dust and debris coming from the driver’s side rear trailer tires. Sam calmly took his foot off the accelerator and moved the truck to a safe spot away from potential hazards. As I realized we had a blowout, I wondered how long we were going to be stranded.

Sam used this opportunity to give me an in-depth class on the MCP200 by walking me through the process of sending a request to his fleet manager. Sam notified his fleet manager of the incident and that he would be sending a macro 24, an emergency breakdown request, for approval. Once the request was sent, we received confirmation that the fleet manager approved it and that help was on the way.

While we were waiting for assistance, we set out our emergency equipment and talked about the incident. Sam and I discussed Werner’s policies on breakdowns and went over the Driver’s Handbook. During our wait, the Emergency Roadside Assistance Department let us know that a tech was en route to our location and asked us if we needed further assistance. After replacing the tire, the Petro tire tech gave us some good information about how tires are affected by heat and road conditions. He also took extra time to help me learn from his experiences helping stranded drivers.

From Sam’s lessons, the quick response from Werner and the assistance Petro provided, I came to the conclusion that Werner really does mean it when they say they care. Hopefully, the rest of my training isn’t filled with similar life lessons, but if an incident does arise, I know the Werner team has my back.

Werner Recognized as a Military Friendly® Employer

Werner Enterprises was named by GI Jobs® magazine as a “Top 100 Military Friendly® Employer for 2017” and a “Top 50 Military Spouse Employer for 2017.”

This is the 11th time Werner has been named as a Top 100 Military Friendly® Employer and the second time as a Top 50 Military Spouse Employer. The magazine ranks companies on the strength of their military recruiting efforts, percentage of new hires with prior active military service and policies toward National Guard and Reserve services.

Werner widely has been acknowledged for its efforts to ease the transition of military veterans into the workplace, including its Professional Truck Driver Apprenticeship that allows veterans to use their benefits to pay for training while receiving on-the-job instruction.

Werner has hired more than 25,000 veterans since April 2006 and more than 600 veteran spouses since May 2013. Werner’s industry-first Department of Labor Truck Driver Apprenticeship Program has enrolled over 35,000 drivers. In 2016, two of Werner’s military veteran drivers were recognized with the Truckload Carriers Association’s Rookie Driver of the Year Award and the Transition Trucking Driving for Excellence Award for the Top Military Veteran Rookie Driver of the Year.

2016 Veterans Day

Werner Enterprises honored military veterans Friday, Nov. 11, at locations throughout the country and hosted Veterans Day ceremonies at its global headquarters in Omaha, Nebraska, and at its Phoenix and Fontana terminals.

Please watch the recap video here.

Veterans Day 2016

This Veterans Day, let’s remember to celebrate and honor America’s veterans for their bravery, service and sacrifice for our nation.

On behalf of everyone at Werner Enterprises, we want to say thank you to all of our military associates who have served or are currently serving. Any professional drivers near our Fontana, Phoenix or Omaha terminals are invited to attend our Veterans Day ceremonies on Friday, Nov. 11. Veterans can enjoy free lunch. Select dedicated sites will be participating as well.

ATRI Seeks Professional Driver Input on NC Parking Issues

The American Transportation Research Institute (ATRI) released a survey for professional drivers that will identify and analyze truck parking issues in North Carolina. The brief online survey requests important information from professional drivers on where, why and when they park at locations throughout North Carolina and how truck parking can be improved at both private truck stops and public rest areas.

The survey effort is sponsored by the North Carolina Department of Transportation, and the information will provide important input on freight planning throughout the state. Commercial drivers who operate in the southeastern U.S. are encouraged to provide their insights and information through ATRI’s survey by Friday, Nov. 18. The survey is available at www.atri-online.org.

All survey responses are confidential, and the results will be available later this year.